Please feel free to E-mail us with any questions

or concerns you may have at:

customerservice@carterbankandtrust.com

*Please do not send sensitive or confidential data (Account Numbers, Social Security Numbers, etc.) as emails are unsecure.

Or, you can stop by any one of our convenient locations.

 Please see the Offices link for location information.

 Our business hours are:

Lobby Hours

9:00 am to 1:00 pm

2:30 pm to 5:00 pm Monday through Friday

9:00 am to 12:00 pm Saturday

Drive-Thru Hours

7:00 am to 7:00 pm Monday through Saturday

Debit Card Support

To report a lost or stolen Debit card, please call 1-800-523-4175

For card activation, PIN selection, and PIN change, please call 1-866-985-2273

For Debit card support, please call 1-800-868-5762, Monday - Friday, 9:00 am to 5:00 pm