For additional questions, click here to visit our support center

Account Related Questions

Contact one of our banking specialist today.
Customer Contact Center   833.ASK.CBAT  833.275.2228

8 a.m. to 8 p.m. Monday – Friday
9 a.m. to 5 p.m.  Saturday

or email: CustomerService@carterbankandtrust.com

Debit Card Support

For debit card questions, call:

800.992.3808

24 hours a day, 7 days a week

For debit card activation, PIN selection, and PIN change, call:

 800.992.3808

24 hours a day, 7 days a week

To report a lost or stolen debit card, call:

 833.217.5368

24 hours a day, 7 days a week

Media Inquires:

Kim Adkins, VP, Marketing Director

 276.336.4384

 Kimberly.Adkins@carterbankandtrust.com

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